IT Managed Services

The Service Thinks Differently… !

Nowadays, simple reactive IT support is no longer enough … It is essential for companies to plan for the right technologies to ensure their growth without wasting time, money or productivity due to unforeseen technological problems. Knowing that the technology industry is constantly evolving, it is difficult for a business manager to distinguish proactive support from a qualified technical team from simple computer support paid on a monthly basis.

Understanding HelpOX Advantages

The Market

  • Limited resource
    Limited resource
  • Limited availability
    Limited availability
  • Best effort
    Best effort
  • Standard ticket office
    Standard ticket office
  • Monthly report
    Monthly report
  • Internal management
    Internal management
  • Limited delivery capacity
    Limited delivery capacity

VS

HelpOX IT Managed Services

  • Resources available on demand

    Resources available on demand
  • All types of specialties available

    All types of specialties available
  • Best practice

    Best practice
  • Advanced ticketing

    Advanced ticketing
  • Real-time KPI and ROI

    Real-time KPI and ROI
  • Dedicated manager (vCIO)

    Dedicated manager (vCIO)
  • Resource optimization

    Resource optimization

Contact us TODAY to benefit from our IT Managed Services!

The HelpOX Solution

Proactivity

We'll see the hits happen before you even know it.

Maintenance

A critical operation list will be carried out each month thus ensuring stability to the IT fleet.

Security

Unsuspected aspects of infrastructure will be analyzed, on the lookout for any potential changes.

Transparency

Real-time access to a visibility system (KPI). This gives you the true picture of your technologies and our services.

Personalization

Every business is different. It is therefore important for us to make the technology work for you and not the other way around.

IT Management

We offer much more than a simple support service. You ensure sound management of your technologies supported by best practices and unequal experience.